Practice support

Training and resources for all general practices

Practice Assist is a joint initiative of Rural Health West and WA Primary Health Alliance (WAPHA). It provides a one-stop-shop for general practices in Western Australia to access support services to improve the efficiency of the day-to-day running of their practice.

Accessing Practice Assist support

Resources, education and networking opportunities are available to general practice providers, principals, managers and administrators to build practice capacity, quality and sustainability.

Telephone the toll-free help desk on 1800 227 747 or visit the Practice Assist website for more information or to book a complimentary practice visit from a member of the team.

Practice Assist support services

• Business management
• Digital health, including telehealth and My Health Record
• General practice accreditation
• Government initiatives and incentives, such as immunisation and cancer screening
• Human resources and people management
• Medicare Benefits Schedule
• Nursing in general practice
• Practice Incentives Program

Practice Assist background

Practice Assist is a joint initiative of Rural Health West and WAPHA. We have combined our resources to develop a comprehensive and state-wide general practice support service. This service, called Practice Assist, launched in October 2017 and provides a single point of contact for all general practice staff across Western Australia.

WAPHA is supported by funding from the Australian Government under the PHN Program.
Rural Health West is funded by the Australian Government Department of Health and the WA Country Health Service.

In this video Chief Executive Officer of Rural Health West, Tim Shackleton and Chief Executive Officer of WAPHA, Learne Durrington sit down to explain the origins of Practice Assist.